STi Mobile Terms & Conditions:
STI Nationwide Plan: Nights start at 9:00pm and
end at 6:59am. Weekends are all day Saturday &
All rates and fees are subject to change without
notice. Service provided is subject to our business
policies which may change without notice.
Calls are billed in full minute increments, and
any fraction of a minute is rounded up and charged at
the full minute rate. Phone calls are measured from the time
the network begins to process the call (before the phone
rings or the call is answered) through the termination
of the call.
International phone calls placed to wireless devices
may be charged at a higher rate. Directory assistance
calls are charged at $0.79 plus airtime. Voicemail
retrieval is charged at $0.10 per minute plus airtime.
You must maintain a positive balance in your
prepaid account to make or receive calls. If you do not
maintain a positive balance for 14 consecutive days, or
if you do not use your telephone for 60 consecutive days,
your account will be deactivated and your phone number
and voicemail account will be lost.
To reactivate your account, purchase a Refill
Card then call Customer Care at 1 (800) 784-3277 to
receive a new phone number and voicemail account. A
service fee applies for each account activation, MIN
swap, ESN swap and rate plan change.